Privacy Policy.

Last updated: March 2026

At Alkile Labs ("we", "our", or "us"), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Alkile and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at support@alkile.app.

1. Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

  • Account Information: When you register for an account, we may ask for your contact information, including items such as name, email address, and telephone number.
  • Usage Data: We may also collect information that your browser sends whenever you visit our website or when you access the site by or through a mobile device.
  • Software Data: The Alkile desktop application operates mostly locally. However, minimal, anonymized telemetry (like crash reports) may be sent to our servers, strictly on an opt-in basis.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and software.
  • Improve, personalize, and expand our website and software.
  • Understand and analyze how you use our website and software.
  • Communicate with you, either directly or through one of our partners, including for customer service and marketing purposes.
  • Send you emails and prevent fraud.

3. Log Files

Alkile follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

4. Cookies and Web Beacons

Like any other website, Alkile uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Advertisers

Some of the advertisers on our site may use cookies and web beacons. Our advertising partners include Adsterra. Each of our advertising partners has their own Privacy Policy for their policies on user data.

Third-party Ad Servers or Ad Networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Alkile, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that Alkile has no access to or control over these cookies that are used by third-party advertisers.

6. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.